Shipping and Delivery

At Astronama, we are committed to ensuring that your order is processed and delivered to you in a timely and efficient manner. Please review our shipping and delivery policy below for important details about how we handle orders and shipments.

1. Order Processing
All orders placed on Astronama are processed only after we receive the full payment. Once the payment is confirmed, our team will begin processing your order, and you will receive an email notification confirming the status of your purchase.

2. Shipping Details
Shipping details, including the tracking number and estimated delivery time, will be shared with you within 3 business days of payment confirmation. Please note that this timeline may vary slightly during peak seasons or holidays.

3. Delivery Requirements
Delivery of your order is subject to the provision of accurate and complete shipping information. It is essential that you provide the correct shipping address and contact details at checkout to ensure that your package is delivered without any issues. Astronama will not be responsible for any delays or failed deliveries caused by incorrect or incomplete information.

4. Delivery Times
While we strive to deliver your order as quickly as possible, delivery times may vary depending on your location and other factors beyond our control (such as courier delays or local customs procedures). Estimated delivery times will be provided once your order has been shipped.

5. Issues with Delivery
If you experience any problems with your delivery or have not received your order within the expected timeframe, please contact our support team at [support email] or [contact number], and we will assist you in resolving the issue.