Cancellation and Refund

At Astronama, we strive to ensure that our customers have a seamless experience with our services. However, due to the nature of the services we offer, the following refund and cancellation policies apply:

1. No Refund for Digital Services
All purchases related to digital services, including but not limited to astrology consultations, reports, and predictions, are final. Due to the personalized nature of these services, no refunds will be provided once the service has been delivered or initiated.

2. Refund for Processed Orders
For orders that involve physical goods or non-digital services, refunds may be issued at the sole discretion of Astronama. If a refund is requested for an order that has been processed, Astronama reserves the right to assess the situation and make a decision based on the specifics of the order.

3. Order Cancellations
Orders for digital services cannot be canceled once they have been initiated. For physical goods, cancellations may be possible if the order has not yet been shipped or processed. Please contact our support team as soon as possible for any cancellation requests.

4. Dispute Resolution
In case of any disputes regarding refunds or cancellations, the decision made by Astronama will be final. We encourage our customers to reach out to our support team for any concerns or clarifications.

For further assistance or queries, please contact our customer support at support@astronama.in